FAQ's

•    No-show policy: First no-show incurs a £10 charge. A second no-show requires full payment upfront before you can rebook.

    •    Late arrivals: Please try to arrive on time — slots can only be held for 5 minutes before they’re released.

    •    Rescheduling: Easy — just cancel via the app at least 24 hours before your appointment and book a new time that suits you.

    •    Late cancellation fees: None — cancel any time with no extra charge, though 24 hours’ notice helps us keep slots available for others.


Services


    •    Skin fades, hot towel shaves, beard sculpting, kids’ cuts: Yes, all available.

    •    Colouring or perms: Not currently offered.

    •    Appointment length: Typically 30–45 minutes.


Logistics


    •    Parking: Yes — there’s parking right outside the shop, or just opposite.

    •    Wheelchair accessibility: Yes, fully accessible.

    •    Payment methods: Cash only, but there’s an ATM about 200 metres away if you need it.


Loyalty & Extras


    •    Loyalty card/referral discount: Not currently offered.

    •    Products: Yes — pomade, beard oil, and other grooming products available in-shop.